Enterprise Content Management

Global ECM companies provide the technology. We provide the humanity. You hold the mouse, we hold your hand. We don't reinvent the wheel, we help you ride it.

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What is ECM?

Enterprise Content Management combines the capture, search and networking of documents with digital archiving, document management and workflow. Addresses the challenges involved in using and preserving a company's internal, often unstructured information, no matter what form it is in.

Why ECM?

  • Increase efficiency, improve control of information, and to reduce the cost of information management.
  • Streamline access to records
  • Keyword and full-text search allow employees to get to the information they need directly from their desktops in seconds rather than searching multiple applications or digging through paper records.
  • Enhance record control
  • Comply with government and industry regulations such as HIPAA, [Sarbanes-Oxley]], PCI DSS, and the Federal Rules of Civil Procedure.
  • User-level, function-level and even record-specific security options protect your most sensitive data.
  • Information contained on a specific document can be masked using redaction features, so the rest of the document can be shared without compromising individual identity or key data.
  • Every action taken within the system is tracked and reportable for auditing purposes for a wide variety of regulations.
  • Reduce storage, paper and mailing needs
  • Make employees more efficient
  • Better, more informed decisions across the enterprise, which in turn reduces the overall costs of managing information.

SaaS ECM services can convert expensive capital outlay for servers and network equipment into a monthly operating expense, while also reducing the IT resources required to manage enterprise records.

Implementation Strategies

ECM 101: Understanding Your ECM System

ECM solutions mean different things to different organizations. Some call it document management, some call it document imaging, and some know it as enterprise content management.

A content management system is designed to fill in gaps between your related processes, applications and departments. If you are losing critical documents, have little to no visibility into your everyday business processes or can't easily find information when you need it, a content management solution can help. An ECM system lets you:

  • Capture documents in any format - including paper, e-mail, mainframe reports and e-forms
  • Manage content according to your organization's business rules and gauge the health of processes in real-time
  • Store, organize and track your content so documents are there when you need them
  • Deliver documents as soon as they're needed so processes run fast and costs stay low
  • Preserve and protect your documents so you meet and stay in compliance with internal and external standards